Welcome to our website matokeoya.co.tz, In this article, are you looking for 3 Open Positions at Aircom Tanzania With a focus on enterprise digital services, networking infrastructure, and fiber optics, Aircom Global is a top supplier of cutting-edge ICT solutions. We provide dependable connectivity, scalable IT solutions, and end-to-end support to businesses throughout Tanzania, with a strong emphasis on innovation and client satisfaction.
We are seeking driven and talented individuals to join our vibrant team as we continue to develop and broaden our reach. At Aircom, we are committed to creating a culture that is performance-driven, where creativity flourishes and ideas are transformed into meaningful solutions.
We are currently hiring for the following positions:
- Sales Manager (Fiber and Networking)
- Customer Relationship Management Executive
- Procurement and Logistics Officer.
Open Positions and Description
1. Sales Manager (Fiber and Networking)
- To reach business goals, create and implement sales strategies for networking and fiber products.
- Find new business prospects and take the lead in acquiring both B2B and B2C customers.
- Create and oversee a successful sales team while providing performance evaluation and coaching.
- Keep up solid connections with important stakeholders, partners, and clients.
- Examine competition offers and market changes to modify sales strategies appropriately.
- Work together with the product and technical teams to meet client needs.
- Create and deliver sales reports, pipeline updates, and predictions to management on a regular basis.
- Oversee price plans, contract negotiations, and the onboarding of new clients.
2. Customer Relationship Management (CRM) Executive (IT Company)
- Maintain and strengthen ties with current customers to boost retention and satisfaction.
- Serve as the primary point of contact for requests, questions, and technical escalations from clients.
- Track client engagement, renewals, and support history with CRM technologies.
- Create individualized communication strategies to inform customers about new goods and services.
- Work together with the support and sales teams to guarantee a smooth client experience.
- To suggest changes to services or procedures, get client input.
- Monitor KPIs like NPS, churn rates, and customer satisfaction ratings.
- Help in cross-selling and upselling based on behavior research and customer demands.
3. Procurement and Logistics Officer (IT Company)
- Find and get networking gear, software licenses, and IT-related equipment.
- To guarantee on-time delivery, maintain ties with both domestic and foreign suppliers.
- In accordance with corporate guidelines, create purchase orders and keep procurement records.
- Keep an eye on stock levels and work with departments to schedule replenishments.
- Make ensuring that the logistics for incoming and leaving goods are efficient and timely.
- Manage customs clearance and adherence to applicable import/export laws.
- Consider quality, cost, and dependability while evaluating a supplier’s performance.
- Work together with the operations and financial departments to handle payments, create invoices, and create budgets.
Required Qualifications
Education: Bacher Degree in related field and Professional Certificates is a plus
Experience: 3+ years of experience in a similar role.
Mode of Application
Send your CV through hr.tz@aircomglobal.com
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